Yes, he said he would call back and inquired about the best time to do so, but then he kept yapping and trying to egg the secretary on.
When I call someone and they're not there, I don't hang on and start a chat with the secretary. The secretary is not your friend. He or she is put there specifically to weed people like us out. Those guys in the Governing Body don't want to chat with the general membership. They see themselves as latter day apostles (though not really called or ordained). Jehovah just sort of picked them, like Jeremiah, before they were born. If one wanted to call and ask them where and how they received their callings, that would be a much more insightful question and more germane to the topic at hand. But you have to reach them before you can ask them.
And that old brother isn't about to connect anyone who seems like they want a debate! As Unwitness said himself, the pope wouldn't take a call like that; nor would Billy Graham or any other insulated religious leader. The members of the Governing Body believe themselves to have the most important callings in the world, greater than the pope or the late Graham. They're big fish in a little pond and they're used to being sought after with respect and a certain amount of awe. They aren't there to talk to members. That's what the elders are for.